Our client is an Investment Banking, Securities, Dealing and Asset Management firm seeking to challenge the status quo in terms of quality service delivery in an already robust market with the aim of effectively emerging as one of Nigeria’s leading investment banks within the next five years.
In its bid to carve a niche in the highly sophisticated and emerging opportunities in the Nigerian Capital market, a winning team is required to drive sales and growth for the Abuja and Lagos branch offices.
Front Desk/ Customer Service (Abuja)
Job DescriptionManage the daily activities of Front Desk, to ensure quality service is maintained in accordance with the organisation’s standards, departmental procedures and operating issues
Maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone
Ensure clients’ problems are addressed or forwarded to the appropriate channel
Minimum qualificationsA good University degree
Between 1 year experience in front desk management
Fluency in Hausa would be an added advantage
Required CompetenciesGood presentation skills
Good communication skills (appearance, written and spoken)
Excellent marketing and networking skills
Good understanding of marketing and customer service delivery
Knowledge of the stock market operations and guidelines
Self-motivated and professional
Analytical competence
High standards of ethics and integrity
Broad knowledge of service areas and business strategy (especially in Money & capital Market)
Excellent customer relationship etiquettes
Excellent time management skills
Target driven and result-oriented
Qualified candidates should apply via
www.smartrecruiters .com/HPiersonAssocoatesLimited and click on the relevant link not later than 12th July 2011.
Only shortlisted candidates would be contacted.
